Home / Locations / Matlock

Data Recovery Matlock

Data recovery for Matlock, Matlock Bath and the Dales. Post your device in from your Derbyshire home or business, and we will do the rest.

Start a free diagnostic 0800 689 0668Freephone · Mon–Fri 9:00am–5:30pm
▲

Free diagnostic for every Matlock customer. A fixed quote is given before any work is carried out, and in most cases you only pay if we recover your data.

// data recovery for matlock

Matlock has two identities, as the county town of Derbyshire and as a tourist gateway, and both are reflected in the kind of data loss that occurs there. In addition to offices and public-sector premises having problems when they try to start up a PC on a Monday morning, we receive a steady stream of drives from Matlock Bath's visitor attractions, where booking systems and tills fail. Then there are family drives from houses across DE4 with many photographs of the Dales stored on them. We also have a regular flow of external drives from people who have recently moved house. These typically arrive because boxes were dropped during the move, and the external drive was always in the box that received the biggest impact.

Once you have had a quote, either over the telephone on 0800 689 0668 or via the free online diagnostic, posting your drive to us from Matlock (or from Wirksworth and Cromford) is easy. Royal Mail Special Delivery provides both tracking and insurance, and your drive arrives with us the next morning. Our free diagnostic is completed within 2 working days of arrival. Before we carry out any recovery work you will be given a fixed price to approve, and in most cases you only pay if we recover your data.

// what we recover

Devices we recover for Matlock

Hard DriveSSDNVMeMemory CardUSB Stick / Flash DriveLaptopDesktop ComputerApple iMacApple MacBookExternal DriveNAS External DriveCCTV / DVRRAID ArraySANRansomwareBitLocker DrivesForensic Recovery
// getting your device to us

Post your device to us from Matlock — it's simple

Customers get a quote before sending their media to us, either by telephone on 0800 689 0668 or by completing our free online diagnostic. Once a customer has their quote, they post their media to us, tracked and insured.

Sending a drive from a computer, laptop, MacBook, iMac, CCTV / DVR or server? Please remove the hard drive or SSD from your machine and send us just the drive; we do not offer an internal drive-removal service. If you have a server or RAID system, please send us every disk, each clearly labelled with its bay. We cannot recover data from storage that is soldered directly onto the motherboard (for example Apple Silicon Macs and some thin laptops), so we need removable drives to be sent to us. If you are unsure which kind you have, ring us first.

  • Bubble wrap the device or place it in a padded envelope. A single external drive should be posted to us whole, in its housing, along with its cable and power supply; for any other type of equipment there is no need to include cables.
  • Print the booking-in & shipping form (PDF), fill in your name, phone number and a short note on what happened, and pop it in the parcel.
  • Use Royal Mail Special Delivery or a tracked courier of your choice, so your parcel is fully insured in transit.
  • Would you prefer to hand it over in person? Once you have your quote, you can bring your item to the Leeds lab's reception desk at the address shown, Monday to Friday, 9am to 5:30pm, with no appointment needed.
// send your device to your nearest location

Leeds Data Recovery

17th Floor, The Pinnacle
Albion Street
Leeds, LS1 5AA

↓ Print the booking-in & shipping form (PDF)

Mark your package for the attention of Leeds Data Recovery and we will contact you as soon as we have diagnosed your media.

Unsure what to send? Call 0800 689 0668 first or use the free online diagnostic.

// matlock questions

Common questions

Yes, the entire Derbyshire Dales region is covered by our post-in service. This includes Darley Dale, Bakewell and areas beyond these locations.
Unlikely, as long as it stops being powered on now. A click from the head assembly after dropping the drive usually indicates damage to the heads. The repair involves donor parts and head-swap bench imaging, a standard procedure in our lab. Remove the power cable, get a quote first by phoning 0800 689 0668 or using the free online diagnostic, then post it to us.
Yes, get a quote first by phoning 0800 689 0668 or using the free online diagnostic, then arrange your own tracked, insured courier to send the drive to us if you prefer. Royal Mail Special Delivery from Matlock is cheaper and also arrives with us the next morning. Alternatively, you can bring the drive to our Leeds lab's reception yourself, Monday to Friday, 9am to 5:30pm, with no appointment needed.

Matlock, your data is closer than you think.

Free diagnostic, fixed quote and, in most cases, you only pay if we recover your data. Start now or call the freephone.

Start a free diagnostic 0800 689 0668