Spa-town businesses, Peak District photographers and High Peak families in Buxton post us their failed drives and cards, and the diagnostic is always free.
Free diagnostic for every Buxton customer. We provide a fixed price quote before any work is carried out, and in most cases you only pay if we recover your data.
The types of work we receive from Buxton tend to reflect the unique character of the Peak District. Most commonly we see photographers' memory cards such as SD and CF cards that became corrupted during landscape shoots in the field and are now unusable. We also see guest house and hospitality computers that will not start at the beginning of the season, or external hard drives in homes across SK17 that failed without warning. The High Peak's distance from any city lab does not affect how we operate, since our post-in model is designed for exactly these geographical areas.
To get a quote first, call us on 0800 689 0668 or complete our free online diagnostic. Next, simply post your device via Royal Mail's Special Delivery service from wherever you live in Buxton, Fairfield or Harpur Hill, and it will be on an engineer's bench the next morning. On receipt of your device, your free diagnostic will take place within 2 working days and a single fixed price quote will then be sent to you for approval before we begin the recovery process. The recovered files will be returned to you on an encrypted drive sent back via tracked post.
Typically, our customers request a quote prior to sending their media to us. They can request a quote by phone (0800 689 0668) or through our free online diagnostic tool. Upon receiving a quote, the customer posts their media to us using tracked and insured postal services.
Posting a drive from a computer, laptop, MacBook, iMac, CCTV/DVR or server? Please remove the hard drive or SSD from your machine and send only the drive. We do not provide an internal drive removal service. If you have a server or RAID system, please send us all the disks. Each disk should be clearly labelled with its respective bay. We are unable to perform data recovery on storage that is permanently soldered to the motherboard (Apple Silicon Macs and some thin laptops), so only removable drives should be posted to us. If you're not sure which kind you have, ring us first.
↓ Print the booking-in & shipping form (PDF)
Mark your parcel for the attention of Leeds Data Recovery, and we will contact you immediately after we complete diagnosis of your media.
Still unsure about which items to send us? First call 0800 689 0668 or alternatively use our free online diagnostic.
Free diagnostic, fixed quote and, in most cases, you only pay if we recover your data. Start now or call the freephone.